Home Health Aides & Home Care Aides

Home Health Aide serves meal to senior womanDependable Home Care provides home health aides, personal aides, and home care aides to patients that are chronically ill, disabled, congnitively impaired, or aged. Some of our clients are mentally disabled or elderly, and require more care than family can provide. Some of our clients require long term care. Others require only temporary care on a short term basis as they convalesce, or as respite for family members that have other obligations or needs. Some Patients require full time care, and others only part time care.

Aides perform light housekeeping and homemaking duties such as laundry, bedding linen changes, food shopping, and meal planning and preparation. Aides also personal services such as helping patients get out of bed, bathe, dress, and groom. Sometimes aides escort patients to doctors' appointments or on errands, or may perform errands.

Home health aides and personal and home care aides provide companionship and psychological support to their patients.

Stability is important, and once a relationship has formed between an aide and the patient, we make every effort to continue that relationship. On occasion, personalities may clash, and we work to provide an aide that is acceptable to the patient. For patients requiring more intensive help, aides may be provided in shifts.

Differences between home health aides and personal aides and home care aides.

Home Health Aides

Home health aides typically work under the direct supervision of a medical professional, usually a nurse. These aides keep records of of clients' condition and progress andservices performed. They reportto the supervisor or case manager, and may also work with therapists and other medical staff.

Home health aides may provide basic health-related services, such as checking patients' pulse, temperature, and respiration. They also may help with assist with medication  and  simple exercises and . They may change dressings, provide skin care, give massages, assist with braces, prosthetics, and medical equipment.

Home health aides must comply with governmental certification regulations to receive government funding such as medicare and medicaid.

Personal Care Aides, Home Care Aides, & Homemakers

Personal and home care aides (sometimes called caregivers, personal attendants, companions, and homemakers) are likely supervised by a licensed nurse, social worker, or other manager. Aides have explicit instructions regarding visit schedule and services to perform. Personal and home care aides have periodic visits from their supervisors. Personal and home care aides may be  assigned tasks directly by the patient or the patient’s family.

Aides that work with individuals who are developmentally or intellectually disabled may assist in the implementation of a behavior plan, the teaching of self-care skills providing employment support, and a range of other types of personal assistance.


Home health aides must receive formal training and pass a competency test. Home health aides and personal and home care aides are usually trained by experienced aides, their supervisor, licensed practical nurses or registered nurses. Aides are instructed how to cook for clients, special diets, basic housekeeping tasks, keeping the home save and sanitary, how to respond to emergencies and basic safety techniques.


Home health aides must complete both a training program and a certification program given by The National Association for Home Care and Hospice (NAHC). Training includes information regarding personal hygiene, safe transfer techniques, reading and recording vital signs, infection control, and basic nutrition.

Personal and home care aides are not required to be certified.

NY Metro Service Area

Our nurses, aides, therapists, and social workers are caring for patients in all of the boroughs of NY city and the surrounding region including:

  • Manhattan
  • Queens
  • Brooklyn
  • Bronx
  • Staten Island
  • Nassau County

We provide service 24 hours a day, 7 days a week.

In Home Evaluation

Every patient has different needs and situation. It is important to have a qualified professional help decide the services needed. Take advantage of our no-cost, no-obligation patient needs assessment.

  • We come to you to evaluate the patient's needs in the home setting.
  • We bring all the forms necessary, and handle insurance and medicaid processing.
  • It costs you nothing.
  • Please fill out our pre-assessment form or call

718 499 6066

to shedule a free no obligation appointment in the home

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Multilingual Staff

We have many nurses and aides on staff that are multilingual. We recognize that communication is key to quality health care, so we will be sure to send staff that can communicate with the patient and family and understand all the patients needs. We have staff members that speak: 

  • English
  • Spanish
  • French
  • Italian
  • Cantonese (Chinese)
  • Mandarin (Chinese)
  • Creole

Specially Trained Staff

Our staff is trained to provide care patients with special needs such as:

  • Geriatric Care
  • HiV/AIDS
  • Palliative Cancer Care
  • Psychiatric Care
  • Dialysis Care
  • Rehabilitative Care

We Accept These Plans & Programs

We have experience with approval and billing management for all third party pay arrangements. Our payment staff will help organize and expedite the application process, and we'll get caring staff providing service as the approval process progresses. We accept:

  • Insurance
  • Worker's Compensation
  • No Fault
  • Disability
  • Managed Care
  • Private Pay